Here at The Unite Group, we have recently achieved ISO 9001 and ISO 27001 certification!

This achievement is something to celebrate, as it ensures that we are providing an excellent standard of service to our loyal customers.

ISO 9001 is a quality management system and ISO 27001 is an information security management system.

Meeting the standards of an ISO certificate provides your business with a number of benefits which improve the validity of your company’s management processes.

ISO certification sets a standard for businesses and their daily processes which ensures customer requirements are being met.

This also means that each business has a set of high standardised procedures, which can be followed by any new employees that enter the business.

Businesses that have been granted ISO certification are regulated by the BSI to ensure that any changes that have been made are still meeting the standards of the certification.

The standard of the processes, which are audited by the BSI, ensure increased productivity and profitability, as they meet the customer’s needs in an efficient manner.

ISO 9001 was updated in 2015 and is the world’s most popular quality management system standard.

Over one million organisations are ISO 9001 certified, survey results have found that there is a 60% reduction in the likelihood of mistakes.

Results have also showed that, products and services provided by these organisations have improved by 66% since being certified.

Some customers may require that you are ISO certified before agreeing to pay for a specific service, therefore, showing that being certified can cause an increase in revenue.

Although, there is a set standard to achieve ISO 9001 certification, the procedures are evaluated and tailored so that they are both workable and suitable for your business.

The ISO standards are compatible with other certifications, for example ISO 9001 is compatible with ISO 27001.

This allows businesses, like us, to improve the quality of their management and security processes at the same time.

This has a knock-on-effect and improves customer acquisition and retention.

ISO 27001 minimises the risk of a security breach which could have legal implications for your business.

By following the procedures put in place with the ISO 27001 certification, risk assessments are conducted, and security information is protected from any pre-anticipated risks.

Customer confidence is improved as they know that they are protected by BSI standards.

Survey results have shown that businesses’ risks have been reduced by 75% since gaining ISO 27001 certification.

71% of businesses feel more protected since being ISO 27001 certified.

BSI will work with you and your business to help you achieve improved management processes and integration with corporate risk strategies.

In order to continue meeting the standards of ISO certification, you must regularly risk assess your business and its procedures.

You must establish correct procedures throughout the company and implement internal reviews regularly.

By being ISO certified, we have greater protection and confidence in our management procedures, ensuring that we are providing our customers with the best possible service.

If you are interested in any of the services that we have to offer at Social+, call us on 0191 466 1050 or email us on to book your free consultation.